Frequently Asked Questions

Check in – Check out time

Check-in time is at 15.00′ and check-out is at 11.00′.

Early check-in or late check-out are subject to availability and can be confirmed only on the day of arrival or departure accordingly. In any case we can store your luggage in our secure storage area.

MET34 Athens’ Cancellation Policy keyboard
In order to confirm a reservation, we will need to pre-authorize your credit card for the amount of the first night’s cost.

In case of cancellation more than 2 days prior to the arrival date, no cancellation fees will be charged; the deposit is refunded or the preauthorization is cancelled.

If you inform the reservations department in less than 2 days, you will be charged the full amount of the first night (not calculating any discount).

In case that you do not arrive at the property (non-show) or you cancel your reservation at your arrival day or ask for a departure prior your check-out day, the full amount of your stay will be charged. Please note that in case you do not arrive on the scheduled date and you do not inform us for a change on your dates, the room will be released and it will not be available for you for the next days.

For reservations of 3 rooms or more, there is a different cancellation policy which will be known by inquiring the MET34’s Reservations Department (info@met34.com).

Please note that cancellations or amendments by phone are not acceptable. The cancellations should be made directly to our property through e-mail or fax. In case the reservation has been made through an intermediate (online booking website or travel agency) the cancellations should be made through it, expecting a written confirmation from the property.

If your reservation is PrePaid and/or Non-Refundable the full amount of the accommodation cost will be charged at the time of the booking and no cancellation or modification is possible.

How spacious are the rooms and suites of MET34 Athens?
MET34 Athens features spacious family rooms and luxury suites!

Every room type has different average size and can accommodate different number of guests.

Our Superior Double Room is 35sq.m., Grand Superior Rooms are 45sq.m. and the Metropolis Suites, the largest accommodation option of our property, have an average size of 70sq.m.

Travelling with a baby. Are there special beds?
Baby cots for infants under 3 years old can be added in the room without any additional charge.

If you need a baby cot in your room, please make your request to our reservations team before your arrival.

Haven’t decided yet! Could you hold a room for me?
Due to the limited number of our rooms, we regret to inform you that we cannot hold a room without confirming the reservation.

Is the area of MET34 Athens safe?
The MET34 Athens is located in the heart of Athens, next to Ermou street and near Syntagma and the Greek Parliament. It is one of the safest areas of Athens!

The nearest metro station to the MET34 Athens?
Four minutes away from MET34 Athens you will find Syntagma square and its Metro station that is directly connected to the Athens Airport. Syntagma is one of the main metro stations of Athens that connects metro lines 2 (red line) and 3 (blue line).

Monastiraki metro station, about seven minutes walking from MET34 Athens, connects Athens center with the Port of Piraeus. In Monastiraki, metro lines 1 (green line) and 3 (blue line) operate.

Would like to organize my trip. Can you help me?
Of course! MET34 reception team would be more than happy to help you organize your stay in Athens.

There is a great variety in choosing different ways of entertainment and above all there is the will to make your stay in our property unique. Therefore, you may contact us 24 hours a day for anything that concerns the organization of your stay, no matter whether its booking restaurants, tours etc and of course you may check our online suggestions in My Athens section of our website.

Please note that in order to avoid any misunderstandings or wrong charges, we cannot buy tickets or make any arrangements that involve passing the details of your credit card to third parties.

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